After 12 years, Microsoft has officially eliminated Windows XP on April 8, 2014. Microsoft has completely discontinued their security updates and technical support for the Windows XP operating system. As 20% of the world’s PC users still rely on XP today, Microsoft has made it clear that they want users to move to Windows 7 or newer OS. Over time, XP will develop security flaws and cracks that cyber criminals are sure to exploit.
But have no fear – We’ve got your back!
As previously communicated via email and blog on March 7, 2014 we know our customers rely on us to help keep them safe and secure, and we take that role very seriously. While we WILL continue to update virus definitions (that help identify the bad stuff on computers) for XP, over time the OS itself will become vulnerable. Because of these concerns, we will only continue to support our suite of Windows products on XP through June 30, 2015.
It is very important that customers and partners migrate to a modern operating system such as Windows 8.1. Customers moving to a modern operating system will benefit from dramatically enhanced security, broad device choice for a mobile workforce, higher user productivity, and a lower total cost of ownership through improved management capabilities.
What to do if you use Windows XP?
To stay protected after support ends, you have some options. The first option is to upgrade your current PC. Very few older computers will be able to run Windows 8.1, which is the latest version of Windows. We recommend that you download and run the Windows Upgrade Assistant to check if your PC meets the system requirements for Windows 8.1 and then follow the steps in the tutorial to upgrade if your PC is able. For more detailed information, read the FAQ. You can also purchase a new PC. If your current PC can’t run Windows 8.1, it might be time to consider shopping for a new one.
Your current SecurityCoverage products are transferable to your new PC and we will even help you re-install and set them up! Just give us a call at 1-877-373-3320 or CHAT 24/7.
We appreciate your business and look forward to delivering on our promise to provide world-class support.