Technology issues don’t go “off the clock”. Your customers need 24|7|365 support. As a service provider, your customer looks to you for solutions. Why not be the source your customers go to for premium technical support?

What is TotalTech Premium?

TotalTech Premium provides your customers with a quick fix for common issues so that they can enjoy their technology. Via toll-free phone and chat our U.S.-based technical support team will diagnose and remotely connect to your customers’ devices to resolve virtually any technology issue.

Offered as subscription plans or one-time fixes, TotalTech Premium makes you the go-to expert for your subscribers!

  • Unlimited One Device
    Subscription
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • Support for connected consumer electronics
    • Home/wireless network configuration
    • MP3/audio setup & sync
    • Printer setup & configuration
    • Camera & consumer electronics setup
    • Home electronics setup & configuration
    • Gaming console connection
    • Blu-ray connection
    • Internet ready smart television
  • Unlimited Multi-Device Subscription
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • Support for connected consumer electronics
    • Home/wireless network configuration
    • MP3/audio setup & sync
    • Printer setup & configuration
    • Camera & consumer electronics setup
    • Home electronics setup & configuration
    • Gaming console connection
    • Blu-ray connection
    • Internet ready smart television
  • TotalTech Services
    One Time Fixes
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • Support for connected consumer electronics
    • Home/wireless network configuration
    • MP3/audio setup & sync
    • Printer setup & configuration
    • Camera & consumer electronics setup
    • Home electronics setup & configuration
    • Gaming console connection
    • Blu-ray connection
    • Internet ready smart television

Offering TotalTech Premium

SecurityCoverage can help you become the go-to choice for premium technical support with TotalTech Premium. We do all the heavy lifting with integration, marketing support, and provisioning. For more information on how to offer TotalTech Premium please contact SecurityCoverage.

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