Technology issues don’t go “off the clock”. You need premium support for the many technology issues that pop up.

What is TotalTech Premium?

TotalTech Premium provides you with a quick fix for common issues so that you can enjoy your technology. Via toll-free phone and chat our U.S.-based technical support team will diagnose and remotely connect to your devices to resolve virtually any technology issue.

Offered as subscription plans or one-time fixes, TotalTech Premium gives you flexible support options!

  • Unlimited One Device
    Subscription
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • X
    • X
    • X
    • X
    • X
    • X
    • X
    • X
    • X
  • Unlimited Multi-Device Subscription
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • Support for connected consumer electronics
    • Identi-Fi Wi-Fi analysis app included
    • MP3/audio setup & sync
    • Printer setup & configuration
    • Camera & consumer electronics setup
    • Home electronics setup & configuration
    • Gaming console connection
    • Blu-ray connection
    • Internet ready smart television
  • TotalTech Services
    One Time Fixes
    • PC/Mac setup assistance
    • Smartphone/Tablet quick start
    • Connect device to network
    • Performance tune-up/optimization
    • Virus & spyware removal
    • E-mail support
    • Software install
    • Security software install & config
    • Software or system repair
    • Support for connected consumer electronics
    • Home/wireless network configuration
    • MP3/audio setup & sync
    • Printer setup & configuration
    • Camera & consumer electronics setup
    • Home electronics setup & configuration
    • Gaming console connection
    • Blu-ray connection
    • Internet ready smart television