The amount of time the average employee spends troubleshooting IT-related problems in the office represents a significant monetary and productivity loss to your customer’s businesses. Who do businesses that are too small to justify a technology professional turn to for help? It can and should be you!
What is TotalTech Professional?
Whether it’s an issue sharing files, difficulties with wireless network configurations or an issue with the printer, your business customers will find relief from numerous office technology problems with TotalTech Professional. Available as a one-time service or a monthly subscription, TotalTech Professional provides your customers with a quick fix for common issues so they can focus on the job at hand. With friendly, Midwest-based technicians available 24|7|365 via chat, web or phone, let us diagnose and remotely connect to your customer’s devices to resolve virtually any business technology issue.
- PC/Mac setup assistance
- Smartphone and tablet setup
- Connect device to network
- Performance tune-up/optimization
- Virus & spyware removal
- E-mail support
- Software install
- Security software install & config
- Software or system repair
- Support for connected consumer electronics
- Ethernet/wireless network configuration
- MP3/audio setup & sync
- Printer setup & configuration
- Camera & consumer electronics setup
- Office electronics setup & configuration
- Fax machine setup & configuration
- Windows-based server support*
Offering TotalTech Professional
SecurityCoverage can help you become the go-to choice for premium technical support with TotalTech Professional. We do all the heavy lifting with integration, marketing support, and provisioning. For more information on how to offer TotalTech Professional please contact SecurityCoverage.