Faqs

Password Genie gives you the ability to take as many pictures as you would like and attach them to any entry. For example, saving your insurance card? No problem — simply take a picture of the [...]

No! Password Genie understands the importance of having a safe and secure password manager available to you when using your mobile device and conveniently provides you with the option of having a [...]

Password Genie’s form-fill function will not work in the default Android browser. This is a technical limitation as the Android browser does not permit third-party apps to add their own [...]

You can set Automatic Backups for your Contacts during install or in the Settings Tab after install. To set automatic backups during install, simply enable the following options. You will then be [...]

You can create a new text file to be uploaded and synced to all of your devices installed with your FileHopper account. To do so, navigate to My Files and press “New” in the upper right-hand [...]

  Rename your files and folders to the name of your choosing at any time. To rename a file or folder: 1. Press the small menu icon to the right of the file/folder you wish to rename. 2. [...]

Choose the files that you want to access quickly or frequently and mark them as a favorite. To mark a file as a favorite: 1. Press the small menu icon to the right of the file you wish to make a [...]

You can restore during the install process or from the Restore Tab within the app. Restore During Install/Reinstall If you have backed up contacts with your FileHopper account on the same mobile [...]

To manually select and upload files and photos from your device to your FileHopper, navigate to the Backup or Upload tab. When you press the “Upload Photos” button, it will automatically display [...]

From the FileHopper Main Menu, click Backup or Upload. Once you are in the Backup or Upload tab, simply select Backup Contacts, SMS/Text Messages, or Call History. You will see a progress bar as [...]