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Faqs

Home » Faqs

How do I upgrade to the Premium version?

May 11, 2016

Upgrading your Password Genie from the Free to Premium version is easy! When you’re on the Free version of Password Genie you can press any of the grayed out options of the application and [...]

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    How do I save and access a login?

    May 11, 2016

    To access a saved login from your list in Password Genie Android, locate the login you would like to go to in your Password Genie entry list. Press the link of the desired URL. This will then [...]

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      How do I set up Two-Step Verification?

      May 9, 2016

      Password Genie lets you manage your two-step verification settings through the console. These settings can be found at Settings–>Security–> Manage Two-Step Verification.

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        What is Two-Step Verification?

        May 9, 2016

        Two-step verification is an added layer of security for your Password Genie that is designed to prevent anyone other than you from accessing your Password Genie saved information – even if they [...]

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          How does Two-Step Verification work?

          May 9, 2016

          Once two-step verification is enabled, Password Genie requires you to enter the master account e-mail, as well as your master password. Once this information has been verified as correct, we will [...]

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            Why should I use Two Step Verification?

            May 9, 2016

            Two-step verification is one of the best ways to prevent unauthorized access to your account. This second layer of security will help ensure your saved information is protected, even if someone [...]

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              How do I sync a mobile and desktop account?

              May 9, 2016

              Syncing to a desktop account is simple. Once you’ve decided to use Password Genie desktop all you have to do is enter the same email address and password that you used to register your existing [...]

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                Is there a keyword search available in my Password Genie mobile application?

                May 9, 2016

                Yes! You can use any keyword you’d like to search for by entering the full or partial word into the search box at the top of any Password Genie screen. This will not only search the [...]

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                  What type of security does the Password Genie provide for mobile support?

                  May 9, 2016

                  Password Genie for mobile is a fully encrypted and secure program. With 256-bit SSL and 256-AES, Password Genie for mobile keeps all your sensitive and private information safe and secure!

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                    How do I download the Password Genie for mobile application?

                    May 9, 2016

                    Downloading the Password Genie application from the Apple iOS App Store is simple. Navigate to the App Store on your phone or home PC or Mac, and in the search box type “Password Genie.” You will [...]

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