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Faqs

Home » Faqs

How do I run a scan?

February 18, 2016

The Status View of the SecureIT console includes a Quick Scan button, which can be used to check for malware in known locations where it likes to hide. Custom and complete scans can be initiated [...]

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    How do I set a firewall rule?

    February 18, 2016

    In the Settings tab of the SecureIT console, there is an entry called Firewall in the left-hand menu. Underneath this entry is a sub-menu called Firewall Rules. Here you can choose to add a new [...]

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      Is SecureIT compatible with the anti-virus or firewall I already have?

      February 18, 2016

      No. SecureIT is a full-featured anti-virus and firewall program and, as such, will conflict with other anti-virus and firewall products. Any previously installed anti-virus and/or firewall [...]

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        How often do I need to scan my computer to remain safe?

        February 18, 2016

        Performing regular scans is not necessary with SecureIT, as the real-time anti-virus engine is always monitoring your system for malicious files and activity. You may set a scheduled scan to run [...]

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          How can I view the log of SecureIT activity?

          February 18, 2016

          The Reporting tab of the SecureIT console displays all SecureIT activity, including scan reports, firewall logs, and activity related to Parental Controls. This information is also submitted to [...]

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            Does SecureIT update automatically?

            February 18, 2016

            Yes, SecureIT will check for new updates every ten minutes. Typically there are new updates available at least once an hour, so you can rest assured you always have the latest and greatest virus [...]

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              When SecureIT detects an infection, what do I need to do?

              February 18, 2016

              Typically, no action is required from you; SecureIT will automatically take care of the infection. You can perform a manual scan if you like, as a “peace of mind” check that nothing [...]

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                Why does SecureIT require an Internet connection?

                February 18, 2016

                The application needs to communicate with our servers in order to determine the security status of the applications it scans and of the web pages you are visiting. This method of scanning [...]

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                  What Parental Categories are available to block?

                  February 18, 2016

                  The following categories are available to block in Parental Controls: 1. Blogs 2. Business 3. Computer and Software 4. Drugs 5. File Sharing 6. Gambling 7. Games 8. Government 9. Hate 10. Health [...]

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                    How do I uninstall?

                    February 18, 2016

                    To uninstall SecureIT for iOS: Find the SecureIT app icon on your device. Press and hold the icon; an X icon will appear on your apps. Press the X on the SecureIT icon to confirm you wish to [...]

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