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Faqs

Home » Faqs

I purchased a second computer to use along with my first one. How can I get SecureIT

February 18, 2016

SecureIT Plus customers: If you are a SecureIT Plus user and want to install SecureIT Plus on two machines, you will need to purchase a new license key for any additional machines beyond the [...]

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    I replaced my computer with a new one. How can I get SecureIT installed?

    February 18, 2016

    SecureIT Plus customers: If you are a SecureIT Plus customer, you will need to set your license key to allow for a reinstall on a new machine. You can do this in one of three ways: If you still [...]

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      How can I get help?

      February 18, 2016

      If you need further support for your SecureIT product, help is only a few clicks away. Open the Management Console and click the Support link at the top right on any screen within the console. [...]

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        SecureIT is blocking my network! What do I do?

        February 18, 2016

        If SecureIT is blocking a printer or some other device on your network from connecting to your computer, sometimes it can be related to SecureIT’s network profile settings. The first thing you [...]

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          How can I change my scan settings?

          February 18, 2016

          SecureIT is designed to offer the highest level of protection ‘out-of-the-box’ without any need for initial setup or customization. However, it does offer a lot of powerful options [...]

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            What is the Context Scanner and how do I use it?

            February 18, 2016

            SecureIT includes a handy scanning feature called the Context Scanner, which gives you a quick and easy way to scan any files or folders on your computer. To do so, simply right-click on the file [...]

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              How do I view my online reporting information?

              February 18, 2016

              To access your online reporting page, right-click the SecureIT Control Panel icon located in the system tray (typically in the lower-right corner of your screen), and then click ‘Open [...]

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                How can I modify the Windows Update settings in SecureIT?

                February 18, 2016

                The Windows Update function of SecureIT ensures that your computer is set to receive the latest updates to your operating system. Please note that SecureIT does NOT download and install Windows [...]

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                  How can I run a defrag of my computer with SecureIT?

                  February 18, 2016

                  SecureIT Plus users can use the Tune Up function of SecureIT to run a defragmentation of your hard drives. This is run automatically by SecureIT on a regular basis*. However, you can manually [...]

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                    How do I set up a scheduled scan?

                    February 18, 2016

                    To set up SecureIT to perform a scan at a designated time, open the Management Console and click the Scanning tab, then click Schedule in the left-hand menu. Here you can set a scan to run at a [...]

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