Faqs

When you mark a file as a favorite, it will be downloaded to your phone and stored locally so you can access that file anytime you need to, with or without an Internet connection. These files are [...]

Choose the files that you want to access quickly or frequently and mark them as a favorite. To mark a file as a favorite: 1. Press the small menu icon to the right of the file you wish to make a [...]

You can restore during the install process or from the Restore Tab within the app. Restore During Install/Reinstall If you have backed up contacts with your FileHopper account on the same mobile [...]

To manually select and upload files and photos from your device to your FileHopper, navigate to the Backup or Upload tab. When you press the “Upload Photos” button, it will [...]

From the FileHopper Main Menu, click Backup or Upload. Once you are in the Backup or Upload tab, simply select Backup Contacts, SMS/Text Messages, or Call History. You will see a progress bar as [...]

You can share any file you’ve saved in FileHopper through all your available methods (i.e., text message, e-mail, Facebook, Twitter, Flickr). To share a file: 1. Press the small menu icon [...]

Upgrading your FileHopper from Free to Premium is easy! Simply press on any of the grayed out options on the Main Menu: or on the Menu Bar: or in Settings: Or you can select Add Storage in [...]

You can search for Files and Folders that have been uploaded to FileHopper by simply navigating to My Files and entering the file/folder name in the search field. The search results will begin to [...]

We offer 5GB, 50GB, and 250GB storage options. To upgrade to one of these storage sizes, contact your service provider. If you do not have a service provider and you have purchased FileHopper [...]

Remove any of your files or folders from your device at any time. To delete a file or folder: 1. Press the small menu icon to the right of the file or folder you wish to delete. 2. Press Delete. [...]