Faqs

Sign in to the FileHopper MyPortal web site: http://myportal.securitycoverage.com On the Account Status screen, locate the device you would like to remove and press the Remove Device button. In [...]

SecurityCoverage offers full, product support for all your mobile and desktop needs. Call one of our knowledgeable technicians, chat in, or use our online resources such as FAQs and the [...]

The amount of time it takes to sync files between your devices depends on how many files you are syncing, the size of the files, and the strength of you Wi-Fi connection. If you find that your [...]

Removing FileHopper from your Android device: Go to the Settings icon and select Applications. Next, click on Manage. A list of installed applications will appear. Select FileHopper and press [...]

The FileHopper Desktop Client can be downloaded here: http://products.securitycoverage.com/download/filehopper. Once the FileHopper Desktop Client is downloaded to your computer, click on the [...]

If you’ve installed the free version FileHopper, you have 2GB of space available. You can upgrade to 5GB through the Google Play Store. To purchase 50GB and 250GB of space, contact our customer [...]

You can also remove devices associated with your FileHopper account here by locating the device you would like to remove and then press the “Remove Device” button. You will receive a [...]

The Status tab of the MyPortal page shows a list of the devices that have FileHopper installed.

The FileHopper tab allows you to interact with all of the files you have stored in your FileHopper. On this screen you can download, delete, rename, move or even upload a file to your FileHopper.

If you would like to backup certain files or folders, navigate to the Backup Tab and click Select by Files and Folders. Here you can select which files/folders you wish to backup by simply [...]