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Faqs

Home » Faqs

How do I save an entry?

February 22, 2016

To create a new entry, press the “Category” you’d like to create your entry in. Then press the “New Entry” button at the bottom of the screen. For Logins and Bookmarks you will be presented [...]

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    How do I save and access a login?

    February 22, 2016

    Once Password Genie is installed, simply use your browser and the Internet as normal. When you first visit a web site that requires a username and password, enter it directly in the form provided [...]

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      What is a browser button?

      February 22, 2016

      Password Genie includes a browser button on each of the supported web browsers. Logged In: Shows which Password Genie user is currently logged into Password Genie. Unlock Password Genie: Unlocks [...]

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        What Browsers does Password Genie support?

        February 22, 2016

        Microsoft Internet Explorer version 10, 10 and 12 (32-bit and 64-bit) Mozilla Firefox 28+ (Windows and Mac) Google Chrome 35+ (Windows and Mac) Apple Safari 5.0.1+ (Mac only)

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          How does Two-Step Verification work?

          February 22, 2016

          Once two-step verification is enabled, Password Genie requires you to enter the master account e-mail, as well as your master password. Once this information has been verified as correct, we will [...]

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            Why should I use Two-Step Verification?

            February 22, 2016

            Two-step verification is one of the best ways to prevent unauthorized access to your account. This second layer of security will help ensure your saved information is protected, even if someone [...]

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              How do I set up Two-Step Verification?

              February 22, 2016

              Password Genie lets you manage your two-step verification settings through the console. These settings can be found at Settings–>Security–> Manage Two-Step Verification.

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                What is Two-Step Verification?

                February 22, 2016

                Two-step verification is an added layer of security for your Password Genie that is designed to prevent anyone other than you from accessing your Password Genie saved information – even if [...]

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                  How do I edit or delete a folder?

                  February 22, 2016

                  To edit or delete a folder, go to Settings > Manage Folder and choose View/Edit of the the folder you would like to change. To edit, make your changes and press the Save Button to save [...]

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                    How do I create a custom category from Settings?

                    February 22, 2016

                    Password Genie Android allows you to create, edit and delete custom categories. To access the section of your Password Genie account, navigate to the Settings > Custom Category section. If you [...]

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