On average, network outages will cost you 1.5% of your annual revenue. If you’re slow to react, the monetary and customer satisfaction costs only increase. In this increasingly competitive marketplace, don’t let unexpected network outages impact your customer’s experience.

WHAT IS SCMONITORING?

SCMonitoring helps quickly identify and troubleshoot issues with your network. This increases your network up-time and overall customer satisfaction. Our certified engineers and techs monitor your network 24 x 7 x 365, giving you preventive insight into your crucial network infrastructure.

  • NOC Foundation
    • Hardware and interface up/down state
    • Service status and graphing
    • Event notifications (including outage)
    • Triage
    • Customer escalation and dispatch
    • X
    • X
    • X
  • NOC Advanced
    • Hardware and interface up/down state
    • Service status and graphing
    • Event notifications (including outage)
    • Triage
    • Customer escalation and dispatch
    • Troubleshooting assistance
    • Incident response coordination
    • Oversight of vendor support communications

Offering SCMonitoring

SecurityCoverage can help you monitor you entire network with SCMonitoring. Let our experienced help desk team ensure a smooth integration. For more information on how to take advantage of SCMonitoring please contact SecurityCoverage.

Partner With Us